Features of Videodock OTT
We enable you to deliver high-quality content on your OTT platform, while engaging your audience, and driving monetization, taking your OTT platform to the next level. With robust content management tools, monetization options and advanced analytics, together with JW Player and Cleeng we deliver these features in our OTT apps that help you succeed and stand out in the competitive OTT market.
Live streams
With the 24/7 live stream channels and the option to add an Electronic Program Guide (EPG), you can create and manage round-the-clock channels that provide a seamless streaming experience. This feature is ideal for broadcasters or publishers with FAST channels with scheduled programming, such as news channels, sports networks, entertainment channels following a specific lineup. The EPG ensures that viewers can easily access and navigate the available channels, browse upcoming shows, and stay informed about your programming.
Additionally, the OTT apps support the streaming of events, which is perfect for the live-streaming of special occasions, one-time performances, conferences, webinars, concerts or exclusive events. In your app you can showcase events that are upcoming and live or on demand after the event took place.
Monetization of your video content
Monetize your content and reach your audiences the way you like. Our platform is flexible, customizable and supports several monetization models. Together with our clients we also explore new combinations of monetization models.
The business models we support in our platforms:
Authvod
Users need to be logged in to access content.
Ask for specific user data during signup
AVOD (Advertising based Video on Demand)
Leverage advertising partnerships and deliver targeted video- and display ads to your viewers, maximizing revenue potential.
Users could be required to be logged in to access content.
Get valuable user data and insights for targeted advertising.
TVOD (Transactional based Video on Demand)
Users purchase access to a video or to specific content packages.
Suitable for premium or exclusive content.
Set pricing and generate revenue on a pay-per-view basis.
SVOD (Subscription based Video on Demand)
Users pay a monthly or yearly recurring fee (subscription) to access your entire content library.
Create a recurring revenue stream, fostering customer loyalty and encouraging long-term engagement.
FAST
FAST mimics a traditional linear TV experience.
Users watch content on FAST channels for free. In a FAST service, everything is supported by ad revenue.
FAST is growing and gives you yet another opportunity to connect with audiences.
Onboarding
Setup of your OTT app
We will help you set up the deployment, content organization and user authentication management configurations of the app. In a 3 week process with our dedicated onboarding team we make sure to set up your OTT app, we offer design assistance and content organization with the JWP dashboard and we organise an onboarding workshop with your product managers & developers. App store submissions are done by Videodock, including assistance to technically comply with the regulations of app stores.
For user authentication and subscription management, we work together with our partners JW Player and Cleeng. JWP’s Subscription & Payment and Cleeng offer flexible APIs and SDKs to customize the user experience and tailor subscription management functionalities. You can choose JWP Identity to handle both authentication and subscriptions, or you can use Cleeng for subscription management and a user authentication service of your preference. Note that integration processes may vary.
In order to make the video platform fit your business plans, we offer 4 different possible ways of working (plans). Choose the plan that aligns with your goals and aspirations. Explore the details of each plan and make an informed decision to drive your streaming success.
Contact us for more details about the different plans
Overview
Essential
Pro
Custom
In short
SaaS OTT apps
Managed OTT apps
Custom build and managed OTT apps
Available platforms
Onboarding
Essential
Pro
Custom
Make it yours / customisation
Essential
Pro
Custom
Seasonal styling updates (Up to 4 times a year)
Custom display name
Custom logo
Colour for buttons and links
Text and background colours
Custom footer text
Adjusting existing content types (screens + elements). Ability to show custom metadata fields in your apps.
playlists
films
series
Capacity
Essential
Pro
Custom
Support & monitoring
Essential
Pro
Custom
Onboarding training
4 hours of of support via Videodock’s online ticket system
Support through Videodock via online ticket system and via shared slack channel with Videodock developers
Support through Videodock via online ticket system and via shared slack channel with Videodock developers
Testing
Essential
Pro
Custom
Maintenance & updates
Essential
Pro
Custom
Extra’s
Essential
Pro
Custom
Onboarding
Project setup in separate AWS account
For all clients, we offer project setup in a separate AWS account, utilizing AWS services like CloudFront and S3. The account will be handed over to you when the contract ends, allowing you to retain control and ownership of the website infrastructure.
Make it yours / Customisation
Styling options
To make sure your end-users recognize your platform as yours and feel “at home”, there are several options to make your platform fit your brand identity. Set a unique name representing your brand or platform and upload a personalised logo for brand recognition. Choose specific colors aligning with your brand's design. Customize text and background colors for optimal readability and aesthetics. Add copyright info, legal disclaimers, or branding statements. Clients can update these styling options four times per year.
Make it yours / Customisation
Languages
Make your audience feel at home, by adjusting the language of the app. In the Pro and Custom plans, every language is possible to use. We help you with left-to-right and right-to-left adjustments in the set up of the app, if needed.
Capacity
Monthly website bandwidth
Depending on the plan you choose, you get a different bandwidth for the hosting of your website.
Support & monitoring
Support
No matter which plan you choose, our support teams are committed to providing you with timely and practical assistance. We understand the importance of responsive support in maintaining a successful OTT platform. We are here to help you overcome any technical challenges while ensuring a smooth operation.
Support is available through either JWP or Videodock. The support through JWP works via an online ticket system. Submit a ticket, and JWP will provide you with the support you need. Support through Videodock works, apart from submitting a ticket, by contacting the support team through a shared Slack channel, communicating directly with Videodock developers for fast and efficient troubleshooting and a seamless support experience. Please contact us if you have specific SLA requirements.
Support & monitoring
Client error monitoring
We offer error monitoring with Sentry. Our error monitoring entails:
Comprehensive Error Tracking: Detailed insights into errors and exceptions. Identify error types, frequency, and specific areas where errors occur.
Real-Time Error Notifications when errors occur.
Error Analysis and Debugging: Robust error analysis and debugging tools: stack traces, logs, and relevant information, helping you to understand the root cause of errors.
Testing
Automated testing
Proper functioning and correct visual representation on frequently used browsers and devices are part of a good user experience. We test this automatically with unit tests and end-to-end tests where possible. We offer automated testing to ensure the quality and reliability of your OTT web app, covering functionality, compatibility, and performance. These tests verify features, prevent regressions, ensure device compatibility, and evaluate performance under high user loads.
Automated testing is integrated into the development and deployment process of the platform, enabling early issue detection and quick feedback cycles. This ensures a consistent and reliable user experience for your end-users. Automated testing during development is offered in all plans.
Furthermore we also offer automated periodic testing for major Browser/OS releases. This ensures consistent quality and assured compatibility of your OTT web app, especially when dealing with significant browser updates and operating system releases. We help you make sure your OTT web app keeps functioning properly for end-users, regardless of the device or browser they are using.
Maintenance & updates
Synchronization with JWP OTT web app
The source code for your OTT app will be synchronized with the JWP OTT web app Public repository four times a year. This ensures you to stay updated with the latest JWP features, improvements and bug fixes from the community.
In the custom plan we do not sync with the OTT web app. Our recommendation is to yearly plan 2-3 sprints to keep the app up to date with user feedback and store regulations.
Maintenance & updates
Critical security updates
Within a maximum of two weeks after the discovery we address Critical CVEs (Common Vulnerabilities and Exposures) to minimize the risk of potential exploits and maintain the security and integrity of your OTT web app.
Extra's
Mobile / tablet app
Apps for iOS and Android for mobile or tablets have several advantages over a web app. They can provide a consistent and optimized user experience tailored to the specific platform, resulting in a more intuitive and familiar user interface. They also enable features like Chromecast and Push notifications. Furthermore by using app stores for distribution, apps can be easily discovered online, promoted and downloaded, increasing visibility and user reach of your platform.
